Jobs In Kenya : Axios International Job Vacancy For Program Assistant

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A pharmaceutical company has hired Axios International to set-up a patient assistance program (PAP) in Kenya for its novel oncology therapies. Axios is working on a regional platform for this PAP, where U.A.E. will be the head of region and Kenya will be a satellite office.

Job description


The main role of the Consultant is to assist Axios teams involved in the PAP, for setup and implementation activities.

Specific Activities:

Implementation activities

Be responsible for all patient Management activities listed below:

  • Initial communication with the patients who are referred to the program,
  • Collect and verify documentation for financial assessment
  • Interview patients for financial assessment evaluation,
  • Follow-up with each patient may be required to receive documentation necessary for the financial eligibility assessment
  • Assist the Program Manager to code patient data into the PFET model to assess new patients’ financial eligibility and share with Axios HQ
  • Mediate the appeals process for patients contesting their classification result, potentially including the collection of additional information from patients and deliberations with Axios teams
  • Communicate the final classification result to patients and providers by e-mail or mail
  • Assist patients enrolling the public patient access program, Axios staff will assist the patient with the application via the patient’s physician if necessary
  • Liaise with key stakeholders to ensure execution of PAP and FOC management as requested by Axios
  • All other activities which may rise related to patient management, enrolment and patient follow up
  • Report adverse events to the client PV teams and/or program manager in Kenya.
  • Update program database for the patients in Kenya if requested by Program Manager
  • Attend workshops/trainings for the client sales/medical teams to refresh knowledge of the program.
  • Assist program manager in Kenya and Axios HQ team to set up meetings with client and key stakeholders.
  • Oversee the logistics and product delivery and solving any issues to ensure products are received by the patients.
  • Assist program manager in Kenya and Axios HQ team for inventory management, supply forecasts.
  • Assist program manager in Kenya and Axios HQ team for monitoring and evaluation of the PAP in Kenya.
  • Assist program manager in Kenya and Axios HQ team for audits (internal and client audits) of the PAP in Kenya.


  • .Work closely with project leaders and their teams including in-country and HQ staff.
  • Develop excellent relationships with clients as well as governmental agencies, NGO’s, patient communities and other key stakeholders.


Core Competencies:

  • Results orientation
  • Project management
  • Problem solving
  • Customer focus


Educational Background and Experience:

  • Bachelor’s degree with a major in health, science, economics, or a social science
  • Additional specialization in public health and/or epidemiology
  • 2 – 5 years ‘professional experience in a pharmaceutical company or public health environment
  • Experience in statistical analysis
  • Experience in a healthcare consulting environment is essential
  • Proven project management experience
  • Advanced competency in Microsoft Office, specifically Excel and PowerPoint
  • Competency in statistical software such as SAS or STATA would be an advantage
  • Fluency in written and oral English

Job Circumstances:

  • This is a part time position that will be based in Kenya.
  • Flexibility in working hours is essential
  • Some international travel


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