Save The Children Job Vacancy for IT Delivery Manager

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Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH. In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. In Feb 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana and Wajir and a footprint in Kakamega, Kisumu, Migori and Kitui. In 2016, Save the Children established a new project office in Madagascar whose operations are managed by the Kenya CO.

Role Purpose

The purpose of the IT Delivery Manager is to manage resource supply and delivery planning of the global IT technology staff. The role acts as an interface with the London based PMO team running global change projects, and project managers and team leaders across the global IT team, ensuring alignment of resource management plans.

Responsibilities

  • Drive the delivery of the diverse portfolio of IT projects working within a defined methodology
  • Prepare and manage an IT resource map up to 1 year in advance, predicting spikes and troughs of demand. Ensure that the IT and PMO leadership have accurate information from these reports to make resourcing decisions in a timely fashion.
  • Consult regularly with all Project Managers to ensure that their IT resource needs are being met, and provide management information to them to help them model their project costs.
  • Identify opportunities for utilising low cost FTE solutions as the default resource supply, falling back to contractors and partners where needed.
  • Work with resource owners / team leaders to model and predict supply and demand of IT resources and assist in the development of flexible burstable supplier capacity where appropriate.
  • Drive the project resourcing to a regular beat:  monitor workstream activity, dynamically manage resource allocations and keep all stakeholders informed.
  • Provide regular status reports that support effective decision making with the project, at the Management Review Group (MRG) and across PMO and IT leadership
  • Manage relationships with stakeholders (SCI) as well as with Save the Children members

Qualifications

Essential

  • Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI)
  • Understanding of an Agile approach to project delivery
  • Proven experience of supporting the successful delivery of projects across multiple geographic locations
  • Demonstrable experience and knowledge of programme and project practices and standards
  • Proven experience of using and leading change management activities including change impact assessment, stakeholder management, managing resistance, building change capacity
  • Demonstrable understanding of IT staffing methodologies, using a mixture of FTE, FTC, Offshore, Near shore, partners and suppliers
  • A proven ability to apply excellent analytical and problem solving skills, and to work collaboratively to deliver of effective solutions to project related issues
  • Highly developed organisational awareness and ability to understand any sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress
  • Strong team leadership abilities with the ability to motivate and mobilise individuals outside their reporting line
  • Strong business requirements collection, and process/workflow analysis skills
  • Excellent communication skills (written & oral English)
  • Cultural awareness and experience of delivering solutions internationally
  • Proven experience in relationship or account management in a multi-cultural environment

Desirable

  • Experience of working with or running global IT change projects around back office systems
  • Non-profit sector knowledge/experience.

Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic

 



How To Apply For This Job


Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. To see a full a job description, please visit our website at www.savethechildren.net/jobs

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy.

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Disclaimer

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

Only shortlisted candidates will be contacted.

 




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